Frequently Asked Questions
Get all your questions answered about Beoka massage guns in Malaysia
General
Beoka offers patented adjustable amplitude massage guns, trusted by athletes and healthcare professionals worldwide.
Yes, Beoka is an award-winning brand with over 500 patents and global recognition.
Beoka products are sold online and exclusively distributed by DGE Group Sdn Bhd in Malaysia.
Designed for athletes, fitness lovers, office workers, and home recovery.
Product Features
Massage guns help relieve soreness, improve circulation, and support post-workout recovery.
Beoka’s adjustable amplitude lets users switch between shallow and deep massage depths (8mm–12mm).
Ranges from 13kg to 25kg depending on the model, suitable for all fitness levels.
Our devices operate as low as 45db — quieter than typical conversation levels.
Battery usage time ranges from 3 to 5 hours, with a total lifespan of up to 8 years.
Yes, with models as light as 0.23kg, perfect for portability.
We recommend avoiding oils to maintain motor and attachment integrity.
Wipe gently with a dry cloth and avoid moisture or water exposure.
Warranty & Returns
Covers manufacturing defects under normal use for a fixed period.
Email cs@beoka.com.my or WhatsApp us with your order and issue details.
We offer a 30-day return for unused items in original packaging.
Contact us immediately and we will send a replacement free of charge.
Order & Shipping
Browse our Shop page, add to cart, and proceed to checkout.
Yes, we offer free shipping across Malaysia.
West Malaysia: 3–5 working days. East Malaysia: 5–7 working days.
A tracking link will be emailed or sent via WhatsApp once the order is dispatched.
Yes, please contact us within 12 hours to make changes or cancellations.
Athletes & Medical
Local athletes like Irfan Shamsudin and Chelsea Ning Lee use Beoka for recovery.
Yes, it’s trusted by physiotherapists, chiropractors, and medical clinics across Malaysia.
Contact & Support
Phone: +603 5870 5167 / WhatsApp: +6011 6336 0855 / Email: cs@beoka.com.my
Monday to Friday: 9AM–8PM
1 Powerhouse, Horizon Penthouse, Persiaran Bandar Utama, 47800 Petaling Jaya, Selangor